Ask Larry

I have been trying to get my social security retirement benefits for 4 weeks 4 weeks I have been lying to on the phone I on the phone I've been sent the wrong passcodes to try to get in the Internet now I'm completely locked out and I can only can do it via phone which they tell me somebody will call me and nobody has it's been a month and I have gotten nowhere

Hi. I'm sorry to hear that you're having trouble applying, but until Social Security reopens their offices there's no alternatives other than filing online or by phone. If you're unable to file online then your only recourse is to continue calling Social Security. Unless you've already filed an application, they should set up an appointment time for you to speak with a representative.

Meanwhile, you may want to consider using our software (https://maximizemysocialsecurity.com/purchase) to fully analyze all of your options so that you can determine your best filing strategy for maximizing your benefits.

Best, Jerry